Terms & Conditions

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect (except coffee). Your must return the item within 14 days of your purchase. All decisions on the conditions of garments and suitability for return/refund/exchange are final and completely at La Bottega Milanese discretion.

1. Please email online@labottegamilanese.co.uk to log your request.

2. Mail your returned item to:
La Bottega Milanese
Returns Department
2 Bond Court,
Leeds, West Yorkshire, LS1 2JZ
3. Please include in your package a completed returns form stating the reason for your return and the original receipt reference.

Return Exceptions
Some items cannot be returned if they are opened, in this case, coffee.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. All decisions on the conditions of garments and suitability for return/refund/exchange are final and completely at La Bottega Milanese discretion.

Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges
If your clothing item is in like new condition, you may exchange your clothing item for a different size or colour. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping. All decisions on the conditions of garments and suitability for return/refund/exchange are final and completely at La Bottega Milanese discretion.

Payment Policy

Accepted Methods of Payment
Credit Card (Visa, Master Card) via PayPal portal

Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded.

 

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